INSTALLATION TIPS FOR MESSAGEWORKS
==================================

STAND-ALONE PCs
---------------

When installing MessageWorks on a stand-alone PC, the installation is very 
straightforward.  The message data files are stored in the same directory 
as the MessageWorks program files.  Since message recipients will not be 
able to view their messages on their PC, you will probably want to use the 
print feature and deliver the phone messages to the recipients periodically.  
All the other conveniences of storing the messages on the computer (simplified 
entry, archiving of messages, and search capabilities) are available.


NETWORKED PCs
-------------

When installing MessageWorks for use on a network, both the network server 
and each workstation must be configured properly.  After installing the 
MessageWorks software, your network administrator must take some steps 
before MessageWorks can be used.

NOTE: You can install the MessageWorks executable files on the server, and 
cause all workstations to run the copy of the program that is on the server.  
You still need to run the setup program on each workstation, but specify the 
redirected network drive and path (see below) for the installation path.  
Select Full installation for the first installation, and Configure
Workstation Only for all subsequent installations.

If you ever upgrade to a newer version of MessageWorks, simply run the 
installation program from one workstation (when noone is running the old 
version), and all workstations will be upgraded!


Server Setup
------------

1. Identify a network file server that will store all messages.  All persons 
   who desire to send and receive messages to or from each other must be able 
   to connect to this server.

2. Create a directory on this server for the messages (e.g. \\MSGWORKS).

3. Give all MessageWorks users read/write access to this directory.


Workstation Setup
-----------------

After the network server has been properly setup, each user must take the 
following steps before running MessageWorks for the first time:

1. Redirect a local drive to the MessageWorks server.  The command to do this 
   can vary depending on the type of network you are using.  It can be done 
   at the DOS prompt or from the Windows File Manager.
 
   For example, suppose your company uses an MS-LAN Manager network and a 
   MessageWorks data directory called \MSGWORKS has been created on the 
   \\PEACH server.  Determine a drive that is not local to your machine 
   (usually A:, B:, and C:) and has not been redirected to another server.  
   For this example, we assume drive D: is unused.  To redirect drive D: to 
   the MessageWorks data directory, type:

       NET USE D: \\PEACH\MSGWORKS

2. Either place the redirection statement in your AUTOEXEC.BAT (after the 
   network logon statement) so the connection is established each time you 
   logon, or if your network has a feature for remembering the connection 
   and can reestablish it automatically each time you logon, use this feature.

3. The first time you run MessageWorks, a dialog box will be displayed 
   requesting entry of the location to store the MessageWorks data files.  
   Enter the redirected drive name (D:\ in this example).  If all the network 
   connections were properly setup, MessageWorks will run and you are ready to 
   go!

The first time a user runs MessageWorks, their name is automatically added 
to the list of callee names in the MessageWorks database and their messages 
will be properly routed to their workstation.  No administration of addresses 
is required.


Testing
-------

To verify that the messages are indeed being sent across the network, 
take a message for another MessageWorks user.  If MessageWorks is running 
on their PC, they should receive notification of the message within 5 to 
10 minutes.  Or, to force MessageWorks to poll immediately for new messages, 
go to File Preferences and click on OK.

When MessagesWorks finds one or more new messages, it plays the sound associated 
with the Windows "Exclamation" event (look in the Control Panel Sound function 
to see what sound it is set to).  If the window is maximized, the main window 
title changes to something like "John Doe - 1 Message" and the title bar 
blinks; if minimized, the icon title changes and the icon begins blinking.

If you have already setup your system and are still having problems

1. Make sure you are logged onto the network.

2. Make sure the server is "up".

3. Go through the workstation setup again to confirm the connections are setup 
   properly.